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Poster: Judge TOOTMO Date: Jun 15, 2012 7:49am
Forum: GratefulDead Subject: Re: Deadnet customer service

"Your case has been escalated and you will be hearing from our escalations team shortly' "

Escalations team? How cool is that? I'll bet it was Jer's idea: "Hey, Man, we need to escalate this thing; we should put together a team, Man. A team that does nothing but escalations."

I want one.